Shipping policy
SHIPPING POLICY
DRU VINTAGE
Last Updated: September 26, 2026
At Dru Vintage, we are committed to getting your order to you as quickly and efficiently as possible. Please review our shipping policy below for information regarding order processing, shipping methods, and delivery expectations.
ORDER PROCESSING
All orders are processed and shipped on the next business day following purchase.
Orders placed on weekends or federal holidays will be processed on the next available business day.
During product launches, holidays, or periods of high order volume, processing times may be slightly longer. If any significant delays occur, we will make reasonable efforts to notify affected customers.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
SHIPPING METHOD
All domestic orders are shipped through USPS Ground Advantage unless otherwise specified at checkout.
Estimated delivery times for USPS Ground Advantage are typically 2–5 business days after shipment, depending on your location and carrier operations.
Please note that delivery estimates are not guaranteed and do not include order processing time.
SHIPPING RATES
Shipping rates are calculated and displayed at checkout before your purchase is completed.
Any available shipping promotions or free shipping offers will be applied according to the terms of the promotion.
ORDER TRACKING
Once your order has been shipped, you will receive an email containing your tracking number.
Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
You can use your tracking number to monitor your package through the USPS website.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information at checkout.
Please double-check your shipping address before placing your order.
If you notice an error in your shipping information, contact support@druvintage.com as soon as possible.
We will do our best to accommodate address changes before an order ships, but changes cannot be guaranteed once an order has been processed.
If a package is returned due to an incorrect or incomplete shipping address, additional shipping charges may apply.
LOST, STOLEN, OR DELAYED PACKAGES
Once your order has been shipped, delivery is handled by USPS.
While we are not responsible for delays outside of our control, we are happy to assist customers with locating delayed or missing packages.
If your tracking information indicates that your package has been delivered but you have not received it, please check with your local USPS office and contact us for assistance.
Lost, stolen, or misdelivered packages will be reviewed on a case-by-case basis.
Nothing in this policy limits any rights customers may have under applicable consumer protection laws.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible.
Email support@druvintage.com with your order number and clear photographs of the issue.
We will review the situation and work with you to provide an appropriate resolution in accordance with our Refund & Return Policy.
CONTACT US
For questions regarding shipping, tracking, or delivery, please contact:
Dru Vintage
Email: support@druvintage.com
Business Address:
1126 N Ellsworth Rd, Unit 183
Mesa, AZ 85207
United States